Last updated: 7 November 2026
This policy explains what personal information is collected through mydigitaldelight.com, why it is collected and how it is protected. Digital Delight is a GEO and technical SEO consultancy run by Louise Sylvester. In this policy, "we", "us" and "our" mean Digital Delight.
What we collect
We only collect information that is sent to us directly through the forms on this site:
- Contact form: name, work email address, company website, business type, the service of interest and the message.
- Free AI visibility check: name, work email address, company website, what the brand sells, main competitors and target market.
We do not ask for sensitive personal information, and the forms should not be used to send it.
How we use it
- To reply to enquiries and arrange strategy calls.
- To carry out and send a requested free AI visibility check.
- To prepare proposals when a project is discussed.
We do not sell personal information, and we do not add anyone to a mailing list without clear consent.
Legal basis
Under the UK GDPR, we rely on legitimate interests to reply to enquiries and on steps taken at the request of the person before entering into a contract when a project is discussed.
Who processes the data
- FormSubmit delivers form submissions to our inbox.
- Google Workspace (Gmail) stores the resulting emails.
- Cloudflare hosts this website and may process technical data such as IP addresses to keep the site secure.
Cookies and analytics
This site does not use advertising cookies. If analytics are added, this policy will be updated to name the tool and explain how to opt out.
How long we keep it
Enquiries are kept for up to 24 months so earlier conversations can be followed up. Client project records are kept for as long as needed for the work and for legal and accounting purposes.
Rights
Anyone can ask to access, correct or delete the personal information we hold about them, object to how it is used or ask for it to be restricted. Requests can be sent through the contact form. Complaints can also be raised with the Information Commissioner's Office (ico.org.uk).
Changes
This policy may be updated from time to time. The date at the top shows when it last changed.